SharePointToolBox 98 Free Help Ticket System for SharePoint 2013

Trouble Ticket – Helpdesk Template for  SharePoint 2013

This is a SharePoint 2013 template for a HelpDesk / Trouble Ticket system. It’s easy to set up and customize and it works great for IT service businesses that support multiple external clients.

This is a SharePoint 2013 template for a trouble Ticket system. It includes the following features:

  • You can customize the site to show your own
    company name and logo.
  • Animated tiles provide links to different
    sections of the site.
  • An administration link allows you to view and
    manage all trouble tickets.
  • Users do not need a user name/password to enter
    a trouble ticket unless they choose to do so.
  • You can move completed tickets to a public archive
    so users can search and find solutions before creating a new ticket.
  • You can move completed tickets to billing status
    so that you know what tickets need to be billed.
  • Technicians can receive alert messages related
    to trouble ticket creation, changes and other actions.
  • Features document library where you can upload
    technical documents, white papers, cases studies, etc.